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BUYER BEWARE!!! Ordered 7 items and not a single item delivered was correct. 12g curved barbell came with 13/16 balls instead of 7/32". Ordered 12g straight barbells and instead 10g were delivered. The ball sizes on the straight barbells was incorrect also. E-mailed immediately and three times over the week to contact Tulsa Body Jewelry before getting a response back. The complete order was incorrect because of their mistakes but they would not replace the items because they had been opened and autoclaved as a prep to use. It is very difficult to determine if a barbell is 12g or 10g until you open it and attempt to attach the insertion taper... Especially when one has no reason to suspect all of the barbells received would be the incorrect gauge. Ordered from TBJ due to availability and reasonable price but in the end had to pay again and order the correct items from a reliable company that I've had excellent service from in the past. Very dissatisfied with customer service and their commitment to taking care of the customer when the mistakes were completely due to their incompetence.
Everything worked out really well except one of the tapers was too small had to go to piercer for the nipples
Very high quality and comfortable. Will order again.
All jewelry is individually packaged in clear heat sealed bags that allow for a good visual inspection of size and color. Please take a good look at your jewelry and make sure it meets up with your expectations before opening the bag. Everything is guaranteed to arrive undamaged and free of manufacturer defects. Items can be exchanged or returned for a full store credit within thirty days of delivery confirmation, but only if the original packaging remains sealed. Original shipping charges will not be reimbursed, but replacements for any defective, broken or mistaken merchandise are always shipped free.
Click here to create a return or exchange ticket. Please contact us with any questions before sending jewelry back. We recommend that you recycle the original packaging when sending jewelry back to us. Returns will not be accepted if they arrive damaged or lack appropriate packaging. Mailing the jewelry in a regular envelope is almost guaranteed to result in damage or total loss when it's run through post office sorting machines. RETURNS THAT ARE SENT IN A REGULAR ENVELOPE WILL BE REJECTED.
Send returns to:
Tulsa Body Jewelry
1746 S Harvard Ave
Tulsa OK 74112-6826