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I bought these and wore them for two days. I had to take one out so I could clean the hole I put it in, and the hinge broke. The piece will no longer stay closed. I absolutely love how cute they are, but if they break like this, they may not be worth the price. I’ve emailed the company asking about returning it, or even repairing it, and not heard back, but if I hear anything I can update.
All jewelry is individually packaged in clear heat sealed bags that allow for a good visual inspection of size and color. Please take a good look at your jewelry and make sure it meets up with your expectations before opening the bag. Everything is guaranteed to arrive undamaged and free of manufacturer defects. Items can be exchanged or returned for a full store credit within thirty days of delivery confirmation, but only if the original packaging remains sealed. Original shipping charges will not be reimbursed, but replacements for any defective, broken or mistaken merchandise are always shipped free.
Click here to create a return or exchange ticket. Please contact us with any questions before sending jewelry back. We recommend that you recycle the original packaging when sending jewelry back to us. Returns will not be accepted if they arrive damaged or lack appropriate packaging. Mailing the jewelry in a regular envelope is almost guaranteed to result in damage or total loss when it's run through post office sorting machines. RETURNS THAT ARE SENT IN A REGULAR ENVELOPE WILL BE REJECTED.
Send returns to:
Tulsa Body Jewelry
1746 S Harvard Ave
Tulsa OK 74112-6826