Great product was as expected and a great company to work with, very polite and quick response on email
Return & Exchange Policy
Click here to create a return or exchange ticket. All jewelry is individually packaged in clear heat sealed bags that allow for a good visual inspection of size and color. Before opening the bags, please take a good look at your jewelry and make sure it meets up with your expectations. All jewelry is guaranteed to be delivered undamaged and free of manufacturer defects. Broken or missing jewelry must be reported within seven days of delivery. Items can be exchanged or returned for refund within thirty days of delivery confirmation, but only if the original heat-sealed bags remain unopened. We do not allow returns for custom anodized titanium jewelry. Original shipping charges will not be reimbursed, but replacements for any defective or broken merchandise are always shipped free. Do not mail your return your jewelry in a regular envelope without any padding. Unprotected jewelry is frequently damaged by sorting machines and sometimes completely squeezed out of the envelope. Returns that we receive in regular envelopes will be rejected and returned to sender. Refunds are issued to the original payment account and usually takes a few days for the credit to post.
PLEASE DON'T USE A REGULAR ENVELOPE!
People continue ignoring our instructions and mailing us their returns in regular envelopes. Post office sorting machines will tear them open, damage and completely remove the enclosed jewelry.
Instructions for Returning Jewelry
Click here to create a return or exchange ticket. Please contact us with any questions before sending jewelry back. We recommend that you recycle the original packaging when sending jewelry back to us. Returns will not be accepted if they arrive damaged and lack appropriate packaging. Mailing the jewelry in a regular envelope is almost guaranteed to result in damage or total loss when it's run through post office sorting machines.
|send to:||Tulsa Body Jewelry
1746 S Harvard Ave
Tulsa OK 74112-6826
Domestic Shipping Charges
Subtotal is the price after discounts are applied. All shipping options include tracking.
|Order Subtotal||USPS First Class||USPS Priority Mail|
|up to $24.99||$2.99||$7.98|
|$25.00 - $59.99||FREE||$4.99|
Domestic Transit Time
Estimates are based on orders placed before noon CST. Business days exclude Saturdays, Sundays and other holidays. Orders addressed to rural destinations or remote regions of the United States (Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands) should expect longer transit times.
|Delivery Service||Transit Estimate|
|USPS First Class||2-5 business days|
|USPS Priority||1-3 business days|
We now offer international shipping to more than 220 countries using DHL Express. We also offer USPS service to about 30 countries at a lower price and much slower service. The price for international shipping will vary depending upon the carrier and destination country. Our shopping cart has a shipping calculator that will provide carrier options and exact quote(s) for your destination. Many countries will have only DHL Express as the only available option. The buyer ("importer") is responsible for any fees/taxes/duty that may accrue when a shipment clears customs.
Check Order Status
Please check the shipping address when confirming your order. Our shipping labels automatically print the address exactly as you've entered it. Sometimes our postage system will flag obvious problems, but you are ultimately responsible for providing an accurate address that conforms to USPS standards. If your package is undeliverable because of an error or omission, you'll be charged for shipping it a second time. Returned orders that qualified for free shipping but are cancelled will have the original shipping charge deducted from the refund due.