Terms & Conditions of Purchase
Inspect Jewelry Before Opening!
All jewelry has been individually heat-sealed in a clear plastic bag. Broken jewelry will be replaced or refunded only if it remains heat-sealed in the original clear plastic bag. Please inspect for breakage that might have occurred during shipping before opening the bag.
You can return or exchange any item within 30 days of delivery (except custom anodized titanium) so long as it remains heat-sealed in the original clear plastic bag. Be sure to use protective packaging so it returns undamaged. We recommend recycling the box it arrived in. Include a little note with your name, order number. and instructions for the exchange or return. Send it to our invoice address and we'll get it taken care of ASAP!
We guarantee the final delivery of your order and insure all shipments. If your package isn't delivered withing ten days of shipment, we'll either refund or resend it according to the customer's preference. Insurance does not cover a delivery that's been confirmed by the USPS tracking number.