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I placed an order, and it got here super quick! I ordered the wrong size though :( I called them and a woman was super helpful just told me to send them in no biggie she would switch them. I sent them back & they emailed me as soon as they received it and told me they ordered my new ones and I should get it soon. They were very pleasant, and easy to communicate with. Even though I ordered the wrong ones the ones that came looked super good, I was excited to receive them. Will def buy from them again!
All jewelry is individually packaged in clear heat sealed bags that allow for a good visual inspection of size and color. Please take a good look at your jewelry and make sure it meets up with your expectations before opening the bag. Everything is guaranteed to arrive undamaged and free of manufacturer defects. Items can be exchanged or returned for a full store credit within thirty days of delivery confirmation, but only if the original packaging remains sealed. Original shipping charges will not be reimbursed, but replacements for any defective, broken or mistaken merchandise are always shipped free.
Please contact us with any questions before sending jewelry back. We recommend that you recycle the original packaging when sending jewelry back to us. Returns will not be accepted if they arrive damaged and lack appropriate packaging. Mailing the jewelry in a regular envelope is almost guaranteed to result in damage or total loss when it's run through post office sorting machines.
Send returns to:
Tulsa Body Jewelry
1746 S Harvard Ave
Tulsa OK 74112-6826