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I bought these barbells, along with the correponding balls to screw on the ends. I'm having an allergic reaction to the titanium they used to pierce me and thought this could help. And it probably could. If the balls actually screwed onto them. The threads on ALL 3 of the barbels weren't molded correctly and so they don't fit correctly with the balls. I'm really upset too. After having an issue with ordering from Body Candy I was hoping this company would do better. It didn't. I ended up going to Hot Topic since I had already waited a week for my order and couldn't wait any longer since my ear was already in such bad shape. Just what I thought, the bioflex helped my ear. I don't think I'll ever order from here again. Just a waste of money.
All jewelry is individually packaged in clear heat sealed bags that allow for a good visual inspection of size and color. Please take a good look at your jewelry and make sure it meets up with your expectations before opening the bag. Everything is guaranteed to arrive undamaged and free of manufacturer defects. Items can be exchanged or returned for a full store credit within thirty days of delivery confirmation, but only if the original packaging remains sealed. Original shipping charges will not be reimbursed, but replacements for any defective, broken or mistaken merchandise are always shipped free.
Please contact us with any questions before sending jewelry back. We recommend that you recycle the original packaging when sending jewelry back to us. Returns will not be accepted if they arrive damaged and lack appropriate packaging. Mailing the jewelry in a regular envelope is almost guaranteed to result in damage or total loss when it's run through post office sorting machines.
Send returns to:
Tulsa Body Jewelry
1746 S Harvard Ave
Tulsa OK 74112-6826