Great customer service and quick response to questions. Beautiful product. I’ll order from them again.
4 stars because I wish it had rubber stoppers to hold it in place. Still love TBJ and will continue buying from here.
The size was perfect and the colors are wonderful. Will buy more from Tulsa.
- Click here to register a new return or exchange.
All jewelry is individually packaged in clear heat sealed bags that allow for a good visual inspection of size and color. Before opening the bags, please take a good look at your jewelry and make sure it meets up with your expectations. All jewelry is guaranteed to be delivered undamaged and free of manufacturer defects. Broken or missing jewelry must be reported within seven days of delivery. We have to assume that breakage occurred after delivery if jewelry in not heat sealed in the original packaging. Items can be exchanged or returned for refund within thirty days of delivery confirmation, but only if the original heat-sealed bags remain unopened. We do not allow returns for custom anodized titanium jewelry or specially marked clearance items. Original shipping charges will not be reimbursed, but replacements for any defective or broken merchandise are always shipped free. Refunds are issued to the original payment account and usually takes a few days for the credit to post.
Subtotal is the price after discounts are applied. Please note that FedEx cannot deliver to P.O.Boxes. All shipping options include tracking.
|Order Subtotal||USPS Ground
|USPS Priority||FedEx 2Day|
|up to $24.99||$3.99||$8.98||$12.98|
|$25.00 to $59.99||FREE||$4.99||$8.99|
Estimates are based on orders placed before noon CST. Business days exclude Saturdays, Sundays and other federal holidays. Orders addressed to rural destinations or remote regions of the United States (Alaska, Hawaii) should expect longer transit times.
|Delivery Service||Processing Time||Transit Time|
|USPS Ground Advantage||2-3 business days||Estimated 2-5 business days|
|USPS Priority||1-2 business days||Estimated 1-3 business days|
|FedEx 2Day||1 business day||Estimated 1-2 business days|
We do not ship to destinations outside of the United States.