I guess I should’ve measured but I assumed the balls would be a normal size since there was only one sold. I was wrong. They’re giant and I want nothing to do with them.
Circular barbells are worn in a variety of piercings, so 'normal' isn't really a thing when you get into larger sizes. Some of our PA customers wish they were even bigger, so customers really do need to research for their specific use. Hopefully you left them in the clear heat sealed bag and you can return them for an exchange or refund.
Took over a month to get order bad communication
I lost a ball for a barbell and ordered a couple more barbells and a replacement ball. Excited to have saved a few dollars by replacing the ball instead of the whole barbell. After I opened it up I discovered my Ball is the right diameter but for a different gauge. It would have been nice if the customer service people reached out and asked if I really wanted a mix-matched order. Instead I throw a 5 dollar item into the trash. Ask me if I’m happy?
So one of the 1st 12mm balls I received was not fitting properly and I contacted them about it and there are sending a replacement ball. I can't say enough about this place!!! I will not go anywhere else.
I ordered the 10 Guage, 5mm ball... I made it work but I believe I need an 8 Guage, 6mm ball..... 🤷🏼♀️
- Click here to register a new return or exchange.
All jewelry is individually packaged in clear heat sealed bags that allow for a good visual inspection of size and color. Before opening the bags, please take a good look at your jewelry and make sure it meets up with your expectations. All jewelry is guaranteed to be delivered undamaged and free of manufacturer defects. Broken or missing jewelry must be reported within seven days of delivery. We have to assume that breakage occurred after delivery if jewelry in not heat sealed in the original packaging. Items can be exchanged or returned for refund within thirty days of delivery confirmation, but only if the original heat-sealed bags remain unopened. We do not allow returns for custom anodized titanium jewelry or specially marked clearance items. Original shipping charges will not be reimbursed, but replacements for any defective or broken merchandise are always shipped free. Refunds are issued to the original payment account and usually takes a few days for the credit to post.
Subtotal is the price after discounts are applied. Please note that FedEx cannot deliver to P.O.Boxes. All shipping options include tracking.
|Order Subtotal||USPS Ground
|USPS Priority||FedEx 2Day|
|up to $24.99||$3.99||$8.98||$12.98|
|$25.00 to $59.99||FREE||$4.99||$8.99|
Estimates are based on orders placed before noon CST. Business days exclude Saturdays, Sundays and other federal holidays. Orders addressed to rural destinations or remote regions of the United States (Alaska, Hawaii) should expect longer transit times.
|Delivery Service||Processing Time||Transit Time|
|USPS Ground Advantage||2-3 business days||Estimated 2-5 business days|
|USPS Priority||1-2 business days||Estimated 1-3 business days|
|FedEx 2Day||1 business day||Estimated 1-2 business days|
We do not ship to destinations outside of the United States.