Opalite Tunnels by Diablo Organics
So, I purchased these back in September but had not opened them until 5 days ago (currently 11.20.20), and yesterday the one in my right ear slipped out while I was at my job maybe 3 feet and literally shattered on the floor! Like what the hell?!
This isn't the first time I've had a problem with a product purchased from this company (TBJ) but it is most certainly the last. The products are shoddy and their customer service definitely needs a re-vamp.
I am sticking with my original places to order my plugs as I've NEVER had a problem with them, unlike TBJ.
Save your money.
I ordered a pair of these in 3/4" a couple years back. They are my absolute favorite pieces of jewelry that I own! They are sturdy yet light weight. I can't count how many times I have dropped them while taking them out in the shower and they have never been damaged, not even a chip or crack! They are comfortable to wear while sleeping and the flares on each end are perfect and have never allowed them to slip out. I loved them so much that I just ordered a second pair for my 00 gauge second lobe piercing so now I can rock four of these gorgeous pieces at once! Oh, and they're even more beautiful in person! <3 Thank you, Tulsa Jewelry!
These are my absolute favorite from this shop, just wish I didn't break them so quickly. Won't be disappointed.
Return & Exchange Policy
Please click here to create a return or exchange ticket for any reason.
All jewelry is individually packaged in clear heat sealed bags that allow for a good visual inspection of size and color. Before opening the bags, please take a good look at your jewelry and make sure it meets up with your expectations. All jewelry is guaranteed to be delivered undamaged and free of manufacturer defects. Broken or missing jewelry must be reported within seven days of delivery. We have to assume that breakage occurred after delivery if jewelry in not heat sealed in the original packaging. Items can be exchanged or returned for refund within thirty days of delivery confirmation, but only if the original heat-sealed bags remain unopened. We do not allow returns for custom anodized titanium jewelry or specially marked clearance items. Original shipping charges will not be reimbursed, but replacements for any defective or broken merchandise are always shipped free. Refunds are issued to the original payment account and usually takes a few days for the credit to post.
Do not send jewelry in a plain envelope...
It will often arrive damaged if it gets here at all. The image above is an envelope we received not too long ago. We do not accept damaged jewelry or liability for any loss due to insufficient packaging. Recycling the original packing materials is a cheap and green solution.
Subtotal is the price after discounts are applied. All shipping options include tracking.
|Order Subtotal||USPS First Class||USPS Priority Mail|
|up to $24.99||$2.99||$7.98|
|$25.00 to $59.99||FREE||$4.99|
Estimates are based on orders placed before noon CST. Business days exclude Saturdays, Sundays and other holidays. Orders addressed to rural destinations or remote regions of the United States (Alaska, Hawaii) should expect longer transit times.
|Delivery Service||Transit Estimate|
|USPS First Class||2-5 business days|
|USPS Priority||1-3 business days|
We do not ship outside of the United States.
Tracking Your Order
When your order is packaged and shipping label printed, you’ll be sent an automated email that contains a tracking number. You can track your package online at USPS.
Please check the shipping address when confirming your order. Our shipping labels automatically print the address exactly as you've entered it. Sometimes our postage system will flag obvious problems, but you are ultimately responsible for providing an accurate address that conforms to USPS standards. If your package is undeliverable because of an error or omission, you'll be charged for shipping it a second time. Returned orders that qualified for free shipping but are cancelled will have the original shipping charge deducted from the refund due.